We aim to provide the highest standards of work and service and to resolve any concerns about us immediately. However, if we cannot do so and you wish to make a formal complaint, this procedure explains how to do so and how we will investigate and respond to it.
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Related Reports
Business Plan, 2026-27
2026–27 will be my final year as Children’s Commissioner, marking the conclusion of a six-year term that began in March 2021. It is a moment to take stock of how children’s lives have changed during that time, and to focus on the work that still needs to be done to give every child in England […]
Advisory board
The Children’s Commissioner’s Advisory Board challenges and advises the office and meets four-six times a year. The Advisory Board, a requirement of the Children and Families Act 2014, is made up of representatives from across children’s and wider sectors. The Advisory Board advises on how the powers of the Children’s Commissioner can be used to […]
Whistleblowing Report 2024-2025
The Children’s Commissioner is named in the Prescribed Persons Order 2014 as someone to whom whistle-blowers can raise concerns relating to the rights, welfare and interests of children. Whistle-blowing arrangements offer a framework of protection against victimisation or dismissal for workers who blow the whistle on criminal behaviour or other wrongdoing. Here you can find […]