Accessibility

How our website meets accessibility guidelines

This accessibility statement applies to the Children’s Commissioner for England’s website at childrenscommissioner.gov.uk

This website is run by the Office of the Children’s Commissioner. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Some parts of this website are not fully accessible, such as most older PDF documents, which are not fully accessible to screen reader software.

What to do if you cannot access parts of this website

If you need information in a different format contact us and tell us:

  • the web address (URL) of the content
  • your name and email address
  • the format you need, for example, audio CD, braille, BSL or large print, accessible PDF

We’ll consider your request and get back to you within five working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact web.master@childrenscommissioner.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The Office of the Children’s Commissioner is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

How we tested this website

This website was last tested on 14 May 2020. The test was carried out by the Office of the Children’s Commissioner.

The approach we took to deciding what content to test was to choose the ten most popular pages of the site over the previous six months, as well as at least one page of each different content type (for example, a blog post, a report page and a landing page).

We tested:

  • our main website platform, available at childrenscommissioner.gov.uk
  • our vulnerable children data app, available at childrenscommissioner.gov.uk/chldrn

 

This statement was prepared on 2 September 2020. It was last updated on 2 September 2020.

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