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If you’re in care, leaving care, living away from home or working with children’s services we can offer you free support, advice and information.

We’re here to help you tackle the challenges you’re facing.

Are you or have you been staying in a B&B during lockdown?

If you have been staying in a B&B during this time, and would like to share your experiences, we would be happy to hear from you. At the Office of the Children’s Commissioner, we are currently reaching out to families and young people who have had this experience to hear and understand what it’s really been like.

If you would like to take part or learn more about this project please get in touch with our Senior Social Researcher Karolina Gombert-Waldron via 07467115325 or Thank you.


Phone us free on

0800 528 0731

Get us to contact you back

If you’re a child in care or a care leaver, fill in your details below and we’ll call or email you back as soon as we can.

Help at Hand’s inbox is not monitored outside of our standard working hours (Monday to Friday 9am to 5pm) so if you need urgent help, please contact childline on 0800 1111

You can contact us anonymously

Our service is free and confidential. We make sure we keep the information you share with us private, unless we think you or another child or young person is unsafe – we then may share the information with other organisations that can help protect you. If we need to share the information with other people who could help, we’ll tell you what we’re doing and why we’ve decided to do it.