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Meet the team

Help at Hand is the Children’s Commissioner’s team of Child Rights Advisors who can help advise and make representations on your behalf.

If you are a child in care, living away from home, have a social worker or are a care leaver under 25, we can offer you free advice and information and make representations on your behalf. Before you decide to contact us, you might find the answer to your question in our information and advice section.

Dame Rachel De Souza Childrens Commisioner

In cases where serious matters aren’t resolved quickly, the Children’s Commissioner can escalate your issue to Director level within your Local Authority and other public services.


Beatrice Longmore

Head of Advice and Advocacy

Benedetta Doria

Senior Child Rights Adviser

Katie Fisher

Senior Child Rights Adviser

Fenita Dyckerhoff

Child Rights Advisor

group of happy teenagers

Help at Hand is the Children’s Commissioner’s advice and assistance service for children in care, children who have a social worker or are working with social services, children living away from home and care leavers.