The Office of the Children's Commissioner (OCC) collects some information from people visiting the website. This page explains how the OCC uses and protects any information that you provide when you visit this website.
What information the OCC collects
The OCC collects the following kinds of information from people visiting this website:
- feedback (through visitors uploading their views in the 'Get Involved' section, completing online forms, surveys placed on other websites or emailing the OCC
- registration details (for visitors who create an account on the website)
- site usage information, using small files known as cookies
The OCC uses small bits of data stored on your computer called 'cookies'. You can find out what the OCC uses them for, and how to control their use by visiting the following.
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task
- recognising that you may already have given a username and password so you don't need to do it for every web page requested
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast
You can manage these small files yourself and learn more about them through on the Directgov website.
Your IP address, a number that can uniquely identify a specific computer or other device on the internet, is automatically logged by the website. This allows us to tell between different users and estimate the number of visitors to the website. IP addresses are not linked to any individual's personally identifiable information.
How the OCC uses your information
Information collected by the OCC is used to:
- listen to what children and young people have to say through our website
- communicate what we've learnt to others and shape our work
- evaluate and extend our impact for children
The OCC will never share your information with other organisations for marketing, market research or commercial purposes. The OCC doesn't pass on your personal information to any other website
The Data Protection Act is the law that tells organisations what they must do to keep personal details safe and secure.
Organisations such as the OCC have a responsibility to abide by the Data Protection Act so we will make sure that your private information doesn't fall into the wrong hands or get used in a way that is unfair to you.
Keeping information safe
If we ask you to type in any of your personal information on the website, we will make sure that this information is kept safely. Only the OCC, and other authorised organisations for administrative purposes only, will have access to this information.
We use the most up-to-date technologies to protect the personal information collected or stored on this website. All information collected through www.childrenscommissioner.gov.uk is managed by the OCC and its authorised contractors and we ensure that all persons whose work gives them access to any personal information are subject to security (CRB) checks.
However, if we are worried about your safety, or the safety of someone else, we might have to pass on your details without your permission. There may be times when we will pass on your information to a partner working on a specific project but we will let you know who and why they need your information.
We will ask for your consent before collecting or publishing information or storing these details by any means. You are always free to say no to us.
Seeing your information
You have the right to see any of the information that the OCC holds about you. If you think that any of the information we hold on you is wrong, please tell us and we'll do our best to put it right. There may be times when the law says we don't have to provide absolutely all the information but we will tell you why. You can find out more about how to do this by contacting us below.
Removing your information
If, for any reason, you want your information to be removed from our database, please just let us know and we will arrange for it to be deleted.
Users under 16
If you are under the age of 16, please make sure that you obtain a parent or guardian's permission before you place your personal information on the website. Users without this consent are not allowed to provide us with their personal information.
How to contact us
If you have any questions about how we look after your personal information, please contact us:
- Email: email@example.com
- Post: The Office of the Children's Commissioner, Sanctuary Buildings, Great Smith Street, London, SW1P 3BT
- Telephone: 020 7783 8330