Communications Officer

Hours: Full-time

Contract type: Fixed Term 12 months

Salary: EO – £28,500 – £30,000

The Children’s Commissioner for England promotes and protects the rights of children, especially the most vulnerable. This includes special responsibilities for the rights of children who are in or leaving care, living away from home or receiving social care services.

Independent of Government, the Children’s Commissioner has unique powers to help bring about long-term change and improvements for children. She does this by first gathering evidence: talking to children and young people, requesting information from public institutions and then carrying out research and compiling information on the wide range of things that affect children’s lives. She is the ‘eyes and ears’ of children in England.

It is an exciting time to join the Children’s Commissioner’s Office. The new Commissioner, Dame Rachel de Souza, has launched the Childhood Commission, a once-in-a-generation review of the future of childhood which will identify the barriers preventing children from reaching their full potential, and come up with solutions to these problems. It included the largest ever survey of children in England, The Big Ask. This survey aimed to reach every child in England, and asked them how the pandemic changed their lives, what their aspirations are and the barriers to reaching them, how things are at home, how their communities and local environment could be improved, and how they feel about the future and the challenges facing the world.

Please note this post is fixed term and office based for around 3 days per week (Central London). We would also consider applications from candidates seeking a secondment, subject to approval from the candidate’s host organisation. We welcome applications from both inside and outside the Civil Service.

Purpose of the role:

This is an external facing role with responsibility for managing relationships with external stakeholders as well as communicating with members of the public.

You will also be responsible for promoting the OCC message on broadcast, in print and on our owned channels, aligning visits and media content with OCC priorities for maximum impact.

Whilst the post holder has specific responsibilities, as a member of a small team it will be necessary to become familiar, through time, with other associated aspects of the work of the Office in order to provide cover for colleagues during busy periods and absences. The post-holder will be proactive and willing to contribute to the overall performance of the team.


  • Promoting the OCC message on broadcast, in print and on owned channels
  • Writing press releases and quotes
  • Capturing and elevating the voice of children and organising communications campaigns
  • Maintaining the Communications grid and planning months ahead to align visits, media content and owned channels content with OCC priorities and activities.
  • Producing a monthly newsletter to update key stakeholders on the current work of the OCC
  • Building relationships with external stakeholders, developing and maintaining networks of stakeholders of relevance to the Commissioner’s ongoing work and strategic priorities, ensuring that the Commissioner has high quality relationships with key stakeholders
  • Digital skills – to support the management of the OCC and IMO websites, including uploading information and assisting the Digital Officer with social media and other platforms
  • Attend events, often out of hours, to represent the Children’s Commissioner

Essential Skills/Requirements:

  • Direct experience in communications and/or stakeholder engagement roles, or in similar roles such as media relations, events management, marketing or senior customer relationship management
  • Strong influencing skills and the ability to build rapport with a range of stakeholders, complemented by the ability to priorities and manage competing demands
  • Experience in the delivery of communications, including stakeholder engagement and channel management with exposure to delivering activity across communication platforms such as digital, PR, marketing, partnerships and events
  • Experience of using insight and evaluation to improve communications.
  • Experience of working collaboratively with colleagues at all levels across an organisation and with external partners
  • Experience of contributing to a fast-moving project and working to tight deadlines
  • Excellent written and verbal skills
  • Experience of writing press releases

Desirable skills/experience:

  • Public sector experience, either in local or central government
  • Stakeholder management experience related to campaigns that have a low cost/ no cost element
  • Experience of briefing senior officials
  • Excellent knowledge of Microsoft packages such as Excel and PowerPoint.


Candidate and staff privacy policy

For information about your privacy and data, please read our candidate and staff privacy policy

How to apply

To apply please download the attached job description and email a copy of your CV, statement of suitability of how you meet the essential skills/experience (no more than 500 words), candidate information form and the Equality and Diversity form to our recruitment team by midnight Sunday 05 December 2021 by clicking the apply now link below.

Applications will be sifted against the requirements set out in the essential skills/experience listed in the job description.

Interviews for short-listed candidates are expected to take place during the w/c 13 December 2021. Successful candidates may also be required to attend a second face-to-face interview w/c 20 December 2021.

Apply now

Submissions by midnight Sunday 05 December 2021.

Interviews will be held w/c 13 December 2021.