{"id":722,"date":"2024-06-18T15:29:20","date_gmt":"2024-06-18T14:29:20","guid":{"rendered":"https:\/\/www.childrenscommissioner.gov.uk\/help-at-hand\/?page_id=722"},"modified":"2025-11-04T15:43:01","modified_gmt":"2025-11-04T15:43:01","slug":"our-story","status":"publish","type":"page","link":"https:\/\/www.childrenscommissioner.gov.uk\/help-at-hand\/our-story\/","title":{"rendered":"Our story"},"content":{"rendered":"\n
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Our story<\/strong><\/h1>\n\n\n\n

Help at Hand is staffed by child rights experts. <\/strong>We give advice and assistance to children in care, living away from home, with a social worker or care leavers under 25 and their advocates on any child rights issue.<\/p>\n\n\n\n

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Watch Our Video<\/a><\/div>\n<\/div>\n\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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Who are we?<\/strong><\/p>\n\n\n\n

Help at Hand is the Children\u2019s Commissioner\u2019s advice and assistance service<\/strong><\/strong><\/strong><\/h2>\n<\/div>\n\n\n\n

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meet the team<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n
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1000+<\/h2>\n\n\n\n

enquiries in 2023-2024<\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n
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81%<\/h2>\n\n\n\n

of enquiries where Help at Hand made representations resulted in a positive outcome<\/strong><\/strong> in 2023-2024<\/h2>\n<\/div>\n<\/div>\n\n\n\n
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24%<\/h2>\n\n\n\n

of enquiries where initial contact was made by young people<\/strong><\/strong><\/strong> in 2023-2024<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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How we can help<\/strong><\/strong><\/strong><\/p>\n\n\n\n

We will help with issues through advice and representation…<\/h2>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n
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    We will listen to you<\/h3>\n
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    We will give you expert advice<\/h3>\n
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    We will advocate for you when you need it<\/h3>\n
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