Privacy policy

How we keep your personal information safe

If we ask you to type in any of your personal information on the website, we will make sure that this information is kept safely. Only the Office of the Children's Commissioner, and other authorised organisations for administrative purposes only, will have access to this information. However, if we are worried about your safety, or the safety of someone else, we might have to pass on your details without your permission. There may be times when we will pass on your information to a partner working on a specific project but we will let you know who and why they need your information.

The Data Protection Act 1998

The Data Protection Act is the law that tells organisations what they must do to keep personal details safe and secure.

Organisations such as the Office of the Children's Commissioner have a responsibility to abide by the Data Protection Act so we will make sure that your private information doesn't fall into the wrong hands or get used in a way that is unfair to you.

Your consent

We will obtain your consent before collecting or publishing information or storing these details by any means. You are always free to say no to us.

For your safety, we won't publish your full name or email address on the website.

Seeing your information

You have the right to see any of the information that the Office of the Children's Commissioner holds about you. If you think that any of the information we hold on you is wrong then please tell us and we'll do our best to put it right. There may be times when the law says we don't have to provide absolutely all the information but we will tell you why. You can find out more about how to do this by contacting us - see 'Finding out more' (below) for details.

Please delete

If, for any reason, you want your information to be removed from our database, please just let us know and we will arrange for it to be deleted. See 'Finding out more' for details on how to contact us.

Users under 16

If you are under the age of 16, please make sure that you obtain a parent or guardian's permission before you provide your personal information to the website. Users without this consent are not allowed to provide us with their personal information.

When we might collect your information and what we will do with it

Examples of when we might ask you to give us some information about yourself include:

• When you register on the website
• When you're sending answering a question
• When you post media content - video, article, photographs or a powerpoint

Your IP address is automatically logged by the website and will be used to see who is visiting which parts of the website.

When you enter the website, your computer will automatically be issued with a 'cookie'. Cookies are text files which identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site, in order to track traffic flows. Cookies themselves only record which areas of the site have been visited by the computer in question, and for how long. Users have the opportunity to set their computer to accept all cookies, to notify them when a cookie is issues, or not to receive cookies at any time.

We will listen to what children and young people have to say through our website, communicating what we've learnt to others, and using their views and opinions to shape our priorities.

Data security

We take the security of data very seriously and work to ensure that we use the most up-to-date technologies to protect the personal information collected or stored on this website. All information collected through www.childrenscommissioner.gov.uk is managed by the Office of the Children's Commissioner and its authorised contractors and we ensure that all persons whose work gives them access to any part of the communication chain is subject to CRB checks.

Links to other websites

The website contains links to other sites that are completely unrelated to the Office of the Children's Commissioner. This privacy policy does not apply to these sites nor is the Office of the Children's Commissioner responsible for the content and practices of these sites.

Accessibility

The Office of the Children's Commissioner  is committed to making this website accessible to as many people as possible.

If you have any questions or suggestions regarding the accessibility of this site, please contact us at info.request@childrenscommissioner.gsi.gov.uk.

Transcripts

Transcripts for videos generated by the Office of the Children's Commissioner are provided. Transcripts for other videos are usually not available as this is user-generated content.

Finding out more

If you have any questions about how we look after your personal information, contact the Office of the Children's Commissioner:

By email: info.request@childrenscommissioner.gsi.gov.uk
By post: The Office of the Children's Commissioner, 1 London Bridge, London SE1 9BG
By telephone: 0844 800 9113